The Cutting Edge mitigation team led by Sleiman Chacra was incredible! I can’t say enough about their tremendous efforts & professionalism. I had a plumbing leak that resulted in 3-4 feet of dirty water & mud under my old (1931) house in the crawl space. The plumber recommended this company and the mitigation manager, Sleiman (Abou) Chacra, showed up at house within 1 hour of calling. He was polite & professional and answered all of my questions. He explained the clean up process and what would occur the following day. And perhaps more importantly he was kind and reassuring in a time of high stress. His team worked tirelessly and did a remarkable job at sucking out almost 3000 gallons of dirty water & mud, power washing underneath the house, laying down absorbent, and then cleaning up any mess left behind. The foreman, Sleiman was so good at explaining the process and so respectful of my house. Cleaning up the damage from a flood of that magnitude is not an easy task but they did an excellent job. I would highly recommend Sleiman and his team. I am forever grateful for all they did to save my little house.
Thank you for the excellent service so far! My upstairs bathroom flooded last week, and the damage covers parts of 6 rooms and a hallway. Your crew is very thorough and hard working!! I’ve really enjoyed having Chad here, making sure everything is dried out properly. I’m excited to move forward with Jesse, as he rebuilds my home. I’m super grateful for the help through this stressful experience. 😊
Justin’s general contractor remodeled our kitchen after a flood. Justin explained the entire process through insurance. His crew was very professional & they took care of removing the damage ASAP prior to remodeling. Very professional, on time, hard working, and good work. We highly recommend!
I called and requested for an estimate for a flood in my condo and The owner Julio is very flexible and came out the same day to begin the estimate; as my husband and I were leaving for vacation in two days. Julio is very professional and gives a detailed estimate for the a scope of work that is needed. The company Dealt with my difficult tenants in a professional and polite manner even though my tenants were rude to them. They completed the work in a timely manner and I am very satisfied with the restoration of my New kitchen and master bathroom. I would recommend this company to anyone without a doubt.
Fantastic job start to finish. Entire roof stripped and replaced in 8 hours. Super cleanup. I would highly recommend
I can proudly say, "They are very efficient!" Not only that...my experience with Mr. Luis and Mr. Jose....they were very professional, consistent, and...
I cannot say enough wonderful things about this company. We recently had a cracked sewer pipe at our rental property in North Park. It was a old cast iron...
Sleiman from Cutting Edge came to my home and did a clean out from an old leak and improper dryer installation. He spent many hours making sure every...
Responded to all questions in a timely manner and we were kept informed of the next step in the cleanup process.
Reina and Edie were very pleasant and helpful every time I needed something.
I will most likely use them again for some planned repairs.
I am very happy with this company, they are very professional and trustworthy. I got to meet Julio, Luis, Jose and Sleiman and I have to say that I am very happy with all of them. They are very responsive and they know what they are doing. Thank you Cutting Edge for your business!
So thankful I came across this locally owned company. They are extremely responsive and helpful. I called them in the morning and they were in my home by 10am. The dispatcher prioritized my needs! Larry the technician was professional and helpful.
We recently had a leak from our upstairs bathroom that showed in a water mark in our downstairs ceiling. I called Primo Plumbing and Mike referred me to Cutting Edge to have the area checked for water damage. He explained the area may need to be dried out to avoid a mold problem. He stated he has been working with Cutting Edge for several years and they were very good. I called Cutting Edge and made an appointment for that day. The tech, Sleiman Chacra, arrived right on time and the entire experience that day was great. He was very professional and very thorough. He took the time to show me where our leak was and we found we were lucky enough to learn we caught this leak before it could do any damage to the ceiling other than a single small hole. Sleiman prepped the ceiling and called Mike at Primo to tell him the ceiling was open and ready. Sleiman was meticulous about 'tenting' the area to avoid dust and cleaned up thoroughly before leaving. He was honest with me about pricing which was reasonable given the work would have to be done by someone. It was refreshing to deal with someone who enjoys their job and takes pride in it. I will use Cutting Edge for any further Restoration services and will happily refer them to anyone who asks. They are coming tomorrow to close up the hole in the ceiling and get us back to 'normal'. Thank you Cutting Edge.
I also have to compliment Geness. She answered my call for the follow-up repairs and was very pleasant and took personal responsibility for making sure someone got right back with me. She obviously takes pride in her work and only further sold me on this company.
Just prior to Thanksgiving, I noticed a leak in the ceiling of our garage. At the advice of our plumber I called Cutting Edge Restoration to perform a leak detection service. The day after the holiday, the company sent Sleiman, a mitigation manager, to assess the situation . He quickly detected the cause of the problem and moved quickly to get someone on site to remedy the situation. I am sure this was no easy task, given that it was the Friday after the holiday.
My whole experience with Cutting Edge has been terrific. Geness, who works in customer service/dispatch, was extremely helpful and on top of things. Jose, the project manager, and his team completed the job in a timely manner and did so with quality. I can honestly say that things were put back together in better shape than they were prior to the leak. Finally, I need to also thank Anna for being on top of the reconstruction process. All members of the team were easy to work with, pleasant, and professional.
Although I hope that I never have to go through such a situation again, if I am ever faced with a situation in need of restoration, I will not hesitate to call Cutting Edge. Thank you Cutting Edge for making a difficult situation manageable.