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They did excellent work, but we were more impressed with how polite all the employees we came into contact with were.
The Cutting Edge mitigation team led by Sleiman Chacra was incredible! I can’t say enough about their tremendous efforts & professionalism. I had a plumbing leak that resulted in 3-4 feet of dirty water & mud under my old (1931) house in the crawl space. The plumber recommended this company and the mitigation manager, Sleiman (Abou) Chacra, showed up at house within 1 hour of calling. He was polite & professional and answered all of my questions. He explained the clean up process and what would occur the following day. And perhaps more importantly he was kind and reassuring in a time of high stress. His team worked tirelessly and did a remarkable job at sucking out almost 3000 gallons of dirty water & mud, power washing underneath the house, laying down absorbent, and then cleaning up any mess left behind. The foreman, Sleiman was so good at explaining the process and so respectful of my house. Cleaning up the damage from a flood of that magnitude is not an easy task but they did an excellent job. I would highly recommend Sleiman and his team. I am forever grateful for all they did to save my little house.
Thank you for the excellent service so far! My upstairs bathroom flooded last week, and the damage covers parts of 6 rooms and a hallway. Your crew is very thorough and hard working!! I’ve really enjoyed having Chad here, making sure everything is dried out properly. I’m excited to move forward with Jesse, as he rebuilds my home. I’m super grateful for the help through this stressful experience. 😊
Justin’s general contractor remodeled our kitchen after a flood. Justin explained the entire process through insurance. His crew was very professional & they took care of removing the damage ASAP prior to remodeling. Very professional, on time, hard working, and good work. We highly recommend!
Fantastic job start to finish. Entire roof stripped and replaced in 8 hours. Super cleanup. I would highly recommend
My family had an unexpected flood in one of the bedrooms in our home upstairs.
Cutting Edge Restoration Inc. responded immediately.
Jorge who initially came...
Unfortunately had water at my home and chose Cutting Edge for the remediation and reconstruction. The team was very professional, on-time, great...
Poor company structure and horrible communication! This company is great at first when you meet and start work. Not sure what happen with the service and...
Cutting Edge Restoration did a wonderful job rebuilding my bathroom after an extensive leak from the bathroom on the floor above. They quoted a reasonable price, gave me an estimated timeline that they stuck too, other than minor supply chain issues not caused by them. The workmen were profession and kept the work surrounds as neat as possible. Work was done within the budget and I have been using the bathroom, including a large fertile shower and could not be happier. If you use this company you will not regret it.
I had the unfortunate luck of having to going through a couple water related repairs (copper pipe leak) in span of a year. I was recommended Cutting Edge Restoration by our plumber and so thankful they did. In each instance, the crew was very professional, on-time, communicated well and often.
During the mitigation phase, Sleiman and Junior came out to assess the water damage. They were very friendly and easy to talk to making this what would be a stressful situation, a whole lot easier and giving me piece of mind.
During the reconstruction phase, Luis, did an excellent job of communicating via text and phone of scheduling the repairs. He was very responsive and answered all the questions I had. Also, during this phase, my insurance was being a bit slow with their approval process. Edie did an excellent job of keeping up with the communication with them and always answered all my questions with a friendly and positive manner.
I wouldn’t hesitate one bit to recommend them to family and friends! I hope I never have to go through another water related event where I’ll need them, but if I do, then I know I’ll be taken care of. Thank you Cutting Edge Restoration!
This company is great at first when you meet and start work. Not sure what happen with the service and them just not wanting to respond. However we had an insurance claim and we’re going to use them for the rebuild however Tom gave us a price to rebuild which included materials and labor but when we told them that we will purchase material they went Ghost! He never got back to us with the new estimate. We told them we had the material already and just need the price for labor and they didn’t want to revise the estimate or respond to us anymore. My dad called and text and left voicemails with Tom asking for the price. I emailed Tom and Gabriela and they no longer responded to any emails or returned any calls. I thought that was very unprofessional, unfair and kept us waiting with no kitchen and thats 20 days of waiting for a estimate that they never received.
It would have been nice if they just said why they didn’t want to revise the estimate or explain why they never gotten back to us..
i don’t get what was the big deal…
Not only did this company repair the damage done by two toilets leaking into the ceilings of rooms below, Larry also came back 5 months later to fix a problem under their warranty. Great company to do business with, very polite and professional.
It took over 4 months for shoddy kitchen repair post water damage. My kitchen is super small cono. They did NOT need to take my kitchen apart. Floors looks great but my kitchen does not look like it did before and just had a new installation Dec 2021!! Had to return 3 times to align cabinet. My quartz counter seam does not align. Gap. Would not recommend.