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They did excellent work, but we were more impressed with how polite all the employees we came into contact with were.
The Cutting Edge mitigation team led by Sleiman Chacra was incredible! I can’t say enough about their tremendous efforts & professionalism. I had a plumbing leak that resulted in 3-4 feet of dirty water & mud under my old (1931) house in the crawl space. The plumber recommended this company and the mitigation manager, Sleiman (Abou) Chacra, showed up at house within 1 hour of calling. He was polite & professional and answered all of my questions. He explained the clean up process and what would occur the following day. And perhaps more importantly he was kind and reassuring in a time of high stress. His team worked tirelessly and did a remarkable job at sucking out almost 3000 gallons of dirty water & mud, power washing underneath the house, laying down absorbent, and then cleaning up any mess left behind. The foreman, Sleiman was so good at explaining the process and so respectful of my house. Cleaning up the damage from a flood of that magnitude is not an easy task but they did an excellent job. I would highly recommend Sleiman and his team. I am forever grateful for all they did to save my little house.
Thank you for the excellent service so far! My upstairs bathroom flooded last week, and the damage covers parts of 6 rooms and a hallway. Your crew is very thorough and hard working!! I’ve really enjoyed having Chad here, making sure everything is dried out properly. I’m excited to move forward with Jesse, as he rebuilds my home. I’m super grateful for the help through this stressful experience. 😊
Justin’s general contractor remodeled our kitchen after a flood. Justin explained the entire process through insurance. His crew was very professional & they took care of removing the damage ASAP prior to remodeling. Very professional, on time, hard working, and good work. We highly recommend!
Fantastic job start to finish. Entire roof stripped and replaced in 8 hours. Super cleanup. I would highly recommend
My hot water heater pipe behind the drywall had a pinhole leak which made all the drywall wet and leaked into the bathroom on the other side. Cutting Edge...
My family had an unexpected flood in one of the bedrooms in our home upstairs.
Cutting Edge Restoration Inc. responded immediately.
Jorge who initially came...
We had a kitchen dishwasher leak that took out the whole island kitchen. Cutting Edge Restoration did an awesome job in taking care of the situation and...
Cutting Edge Restoration did a wonderful job rebuilding my bathroom after an extensive leak from the bathroom on the floor above. They quoted a reasonable price, gave me an estimated timeline that they stuck too, other than minor supply chain issues not caused by them. The workmen were profession and kept the work surrounds as neat as possible. Work was done within the budget and I have been using the bathroom, including a large fertile shower and could not be happier. If you use this company you will not regret it.
Not only did this company repair the damage done by two toilets leaking into the ceilings of rooms below, Larry also came back 5 months later to fix a problem under their warranty. Great company to do business with, very polite and professional.
I had the unfortunate luck of having to going through a couple water related repairs (copper pipe leak) in span of a year. I was recommended Cutting Edge Restoration by our plumber and so thankful they did. In each instance, the crew was very professional, on-time, communicated well and often.
During the mitigation phase, Sleiman and Junior came out to assess the water damage. They were very friendly and easy to talk to making this what would be a stressful situation, a whole lot easier and giving me piece of mind.
During the reconstruction phase, Luis, did an excellent job of communicating via text and phone of scheduling the repairs. He was very responsive and answered all the questions I had. Also, during this phase, my insurance was being a bit slow with their approval process. Edie did an excellent job of keeping up with the communication with them and always answered all my questions with a friendly and positive manner.
I wouldn’t hesitate one bit to recommend them to family and friends! I hope I never have to go through another water related event where I’ll need them, but if I do, then I know I’ll be taken care of. Thank you Cutting Edge Restoration!
After having our master bathroom flood due to our clogged sewer line backing-up, the plumbing co. we called for help recommended Cutting Edge Restoration and we're very glad they did. The mitigation mgr (Daniel) was professional and explained the process thoroughly, working with our home owners insurance adjuster. Tom handled the restoration process for the bathroom floor and we could not be happier with the final results. The work crew was professional and hard-working, they did a wonderful job installing the new flooring and baseboards, painting, and even fixed a loose towel rack which wasn't part of their job list. And they cleaned-up thoroughly when the work was complete. We'd also like to thank Rayna at the Cutting Edge office for her help and professionalism, she was courteous and very nice to work with.
Tom Grady had his crew out to my place after I sustained water damage due to leaks in my water pipes. They did an exceptional job and my bedroom, that was water damaged, looks "Brand New"! In fact, their repair work greatly outshines the rest of my house. Definitely a company and crew of workers I would strongly recommend.